Rental Terms & Conditions

• Your rental period begins and ends on the dates shown on your order confirmation.
• All rented totes and equipment must be returned or made available for pickup, as applicable, by the agreed return date.
• Keeping rented items beyond the scheduled return date may result in additional rental charges as described below.

• If rented items are not returned within the original rental period, an additional $20 per week will be charged for each additional week or portion of a week the rental remains outstanding.
• Additional rental charges may be invoiced separately from the original order.
• Payment of an additional-week fee does not transfer ownership of the rented property to the Customer.

• The Customer is responsible for all totes and equipment from the time they are delivered to or picked up by the Customer until they are returned to RentAToteNow.com.
• Normal wear and tear resulting from ordinary moving and storage use is expected and will not result in additional charges.
• The Customer agrees to use all rented property only for its intended purpose and to take reasonable care to prevent loss, theft, abuse, or unnecessary damage.

Items that are lost, stolen, missing, destroyed, or otherwise not returned may be charged at the following replacement rates:

• These replacement charges apply regardless of the Company's original acquisition cost for the item.
• If an item previously considered missing is later returned, any refund or adjustment of a replacement charge will be at RentAToteNow.com's discretion based on the condition of the returned item and circumstances of the return.

• Customers will not be charged for ordinary wear and tear.
• Customers may be responsible for replacement charges when rental equipment is returned with damage caused by misuse, abuse, neglect, intentional acts, unauthorized modification, or use inconsistent with its intended purpose.

Tote Lids

• Customers will not be charged for broken or damaged tote lids.
• RentAToteNow.com maintains replacement lids and considers ordinary lid damage part of normal rental operations.
• However, a completely missing tote, including situations where only part of the tote is returned, may still be considered a missing or incomplete rental item and subject to the applicable replacement charge.

• Totes must be returned reasonably empty and free of excessive trash, hazardous materials, chemicals, paint, oil, bodily fluids, food waste, or other substances that could permanently damage the tote or make it unsafe for future customers.
• Rental equipment may not be used for illegal purposes or in a manner that creates an unreasonable risk of injury or property damage.

• Dollies, hand trucks, appliance hand trucks, and other moving equipment must be used responsibly and only for their intended purposes.
• The Customer is responsible for determining whether an item is appropriate for the object being moved and for operating the equipment safely.
• RentAToteNow.com is not responsible for damage to furniture, appliances, vehicles, buildings, flooring, personal property, or other belongings resulting from the Customer's use or misuse of rented equipment, except to the extent liability cannot legally be excluded.

• The Customer remains responsible for rented property that is lost or stolen while in the Customer's possession.
• Theft does not automatically relieve the Customer of responsibility for replacement charges.

• The Customer is responsible for ensuring all rental items are accessible and ready for return or scheduled pickup at the agreed time and location.
• Items left inside locked buildings, vehicles, garages, gated areas, or otherwise inaccessible may be considered not returned until RentAToteNow.com is able to recover them.
• Additional rental charges may continue to accrue during that period.

By accepting these Terms & Conditions, the Customer acknowledges responsibility for applicable charges arising under this agreement, including:

• Additional rental weeks;
• Lost or missing rental property;
• Unreturned rental property; and
• Rental equipment damaged beyond ordinary wear and tear due to misuse, abuse, or neglect.

Additional amounts may be invoiced separately using the contact information provided with the Customer's order.

• The Customer assumes the ordinary risks associated with moving, lifting, transporting, loading, unloading, and using rented moving equipment.
• To the fullest extent permitted by applicable law, RentAToteNow.com will not be responsible for indirect, incidental, or consequential damages arising from the Customer's use of rented property.
• Nothing in these Terms is intended to waive or limit any right or liability that cannot legally be waived under applicable law.

By checking the “I have read and agree to the Rental Terms & Conditions” box during checkout and completing the order, the Customer confirms that:

• The Customer has had an opportunity to review these Terms & Conditions;
• The Customer understands the rental period and return requirements;
• The Customer understands the additional $20 per week charge for rentals kept beyond the agreed return period;
• The Customer understands and agrees to the stated replacement charges for lost, missing, destroyed, or unreturned rental property; and
• The Customer agrees to be bound by these Rental Terms & Conditions.

The Customer's electronic acceptance constitutes acceptance of this rental agreement.